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850 205-1111
FAQ's
Who is Line1?
Line1 Communications, Inc. is a Tallahassee, Florida based company that has been providing enhanced telecommunications services since 1995. We entered the Voice-to-text arena in the summer of 2007. We take a consultative approach to identifying and delivering the best solutions to fit your needs.
How do I get the service?
- Place an order via the order page.
- Send us an email requesting a demo account.
- Give us a call!
What happens if people leave me messages in other languages?
At this time, we provide real-time transcription in English only. Your message will still be emailed to you, but will indicate that the message is in another language and you should listen to the message.
Under certain circumstances, we can provide Spanish transcription and/or Spanish to English or English to Spanish translation.
If we have sufficient demand for other languages, we'll add them. Let us know if you are interested.
What happens if people leave their phone number in the message?
We strive to be extremely accurate when it comes to transcribing numbers. You will never have to hunt for a pen to write numbers down again! Most smartphones will display a hotlink that will allow you do dial the number simply by clicking on it.
Is it automated or people powered?
The bottom line... No machine can deliver the level of accuracy for independent speaker, free-form speech recognition that people can. Yes, it's slower. Yes, it's more expensive, but there is simply no way to do it better.
How can I get help with my service if I need it?
Just send us an email, or better yet, give us a call at 800-458-4948. We actually like talking to our customers!